Reference

How 999bk Handles Your Personal Information

This Privacy Policy explains what data 999bk collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour right to request or delete your dataBangladesh-region eligibility applies

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across your account to reduce the risk of unauthorised access. Every data point we hold — from your Nagad wallet number to your session history — is treated with the same care. Here is how the four main areas of our data practice work.

Secure Data Storage

Account details, including bKash and Nagad payment records, are stored with encryption. We limit internal access to data to staff who need it to operate your account.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies through your mobile browser settings at any time.

Data Retention Policy

Active account data is kept while your account remains open. If you close your account, we retain transaction logs for the period required by applicable rules, then delete them.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion. Submit your request via live chat or email with your account details for identity verification.

What We Collect and Why We Collect It

999bk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a 999bk account, we collect the information you submit during registration — your name, contact details and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal, transaction data associated with

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your mobile wallet is recorded for verification and account security purposes. We also collect device and session data — such as your browser type, IP address and how you navigate the platform — to keep your account safe and to improve how the site works on
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your phone. Cookies and similar tracking tools are used to maintain your session and remember your preferences between visits; you can manage cookie settings through your browser at any time. We do not sell your personal data to third parties. Data shared with payment processors like
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bKash, Nagad and Rocket is limited to what those processors need to complete your transaction. Retention periods depend on the type of data: account data is held for as long as your account is active, and transaction records are kept for the period required by applicable
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rules. Your use of this platform and eligibility to access it depends on local law and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, contact our support team directly. We respond to privacy requests through the channels below. Verification of your identity is required before we action any data request — this protects your account from unauthorised changes.

Common Questions About Your Data at 999bk

Below are the questions we get asked most often about how 999bk handles personal data, wallet information and your rights as an account holder in Bangladesh.

We collect your name, contact information and the payment method you register — bKash, Nagad or Rocket. Device and session data is also collected to secure your account.

Payment data is shared only with the payment processor needed to complete your transaction. We do not pass your bKash or Nagad details to unrelated third parties.

Contact us via live chat or email with your registered account details. We will verify your identity first, then provide the data we hold on your account.

Yes. Submit a deletion request through live chat or email. We will remove your account data after identity verification, subject to any retention rules that apply.

Transaction records, including Rocket and Nagad payment logs, are kept for the period required by applicable rules. After that period they are deleted from our systems.

We use cookies to maintain your session and save preferences. You can manage or block cookies through your phone or desktop browser settings without contacting support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How 999bk Handles Your Personal Information

Data Handling, Cookies and Account Security

Secure Data Storage

Cookie Management

Data Retention Policy

Your Right to Request Changes

Reach Us About Your Privacy Rights

Common Questions About Your Data at 999bk

01 What personal data does 999bk collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone?

03 How do I request a copy of the data 999bk holds on me?

04 Can I ask 999bk to delete my personal data?

05 How long does 999bk keep my transaction records?

06 Does 999bk use cookies and can I turn them off?

Privacy Policy

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